Privacy Statement

Information We Collect and How We Use It

There are two types of information that Trick or Treat Studios collects online: (1) personally identifiable information supplied by visitors to our web site, and (2) non-personal information gathered as visitors navigate through the web site.

Personally Identifiable Information

Personally identifiable information is information that can be directly associated with a specific person or entity, such as name, address, or email address. Trick or Treat Studios collects personally identifiable information from site visitors in the following instances:

  • When you place an order on our site, we require you to provide your name, email address, mailing address, telephone number and credit card information.
  • At the time of ordering, you may also choose to register by creating a user name and password. By registering, you create a user profile which allows us to customize your experience on this web site, as well as provide a faster method for you to submit a request for information to www.trickortreatstudios.com and receive back either the information or products desired.
  • When you voluntarily provide us with your your information via a web form for our News Letter.

At the time the order is placed we collect enough information to allow us to process your order, and contact you if necessary. All the information you provide is stored on our secure server. We do not store information associated with your credit card, including your credit card number, expiration date, verification number on our web server. We do not use third party advertisers or contact lists.

It is not necessary to provide any personally identifiable information in order to simply browse our web site.

Trick or Treat Studios may share your personally identifiable information with trusted third party vendors for the sole purpose of facilitating your order. For example, we provide your name, shipping address, phone number, and order information to our shipping carrier. We also may provide your name, billing address, and credit card information to the credit card processor that facilitates the transaction. Trick or Treat Studios has strict guidelines requiring all third parties to keep any shared personally identifiable information confidential.

Unless otherwise required by law, or if pertinent to a judicial or governmental investigation, or as voluntarily released by you, your personally identifiable information is not shared with other organizations or persons, other than to organizations or persons assisting us in collecting, assembling or processing this information.

Non-Personal Information

Trick or Treat Studios routinely gathers non-personal information, including how many people visit this web site, the pages they visit, where they come from, how long they stay, their IP address, and the type of browser they used while visiting. None of this information is used to identify you personally. Non-personal information is gathered through the use of cookies and web server logs. Trick or Treat Studios typically uses the non-personal information we collect in order to better understand how you and other visitors use our web site and to customize your experience when using this web site. For example, we use cookies to ensure that items added to your shopping cart during one visit are accessible to you on subsequent visits until you either place an order or delete the items from the shopping cart.

Cookies

A cookie is a small piece of information stored on your hard drive, that many Web sites use to help make shopping online easier. It lets you shop our site and place items in your cart and return later without having to re-enter the information. Most Web browsers automatically accept cookies and also provide the option to disable this feature.

Web Server Log

A web server log is a file where web site activity is stored. Every time a visitor requests a file or web page an entry is made into our server logs. These files include the HTML files and their imbedded graphic images and any other associated files that are transmitted to Web site visitors. Log files can be analyzed and summarized by another program.

Although Trick or Treat Studios uses web server logs and cookies on this web site, we do not know who any visitor is unless that person specifically tells us.
Information Disclosure

We do not sell or rent any of your personally identifiable information with anyone outside of trickortreatstudios.com.com.

Links to External Sites

Our site may contain links to other sites on the Internet that are not under our control. We are not responsible for the privacy practices or the content of such Web sites.

Safe Shopping Policy

We have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. trickortreatstudios.com uses Secure Sockets Layer (SSL), an encryption technology that protects your credit card information. SSL encrypts all ordering information (name, address, credit card number) so no one can read it as it travels over the Internet.

Children’s Guidelines

We will not knowingly or intentionally collect personal information about children under the age of 13 without prior parental consent. If you are under 13 and would like to purchase items from trickortreatstudios.com or provide personal information about yourself and your family, please ask a parent or guardian for assistance. trickortreatstudios.com cannot prohibit minors from visiting this site. trickortreatstudios.com must rely on parents, guardians and those responsible for supervising children under the age of 13 to decide which materials are appropriate for such children to view and/or purchase. Each time you purchase a product at trickortreatstudios.com or provide information about yourself or your family, you are representing to trickortreatstudios.com that you are 13 years or older.

Access, accuracy and opt-out rights

Trick or Treat Studios will make every effort to provide you with access to your personally identifiable information so that you may review, update or correct that information. To protect your privacy and security, we will also take reasonable steps to verify your identity before enabling you to view your data and/or make corrections. If you have submitted personally identifiable information to Trick or Treat Studios and would like it removed or modified, please contact us at internet@trickortreatstudios.com. We will use reasonable efforts to comply with your request.

If you don't want Trick or Treat Studios to gather non-personal information about you and/or place cookies onto your desktop, you can generally change your cookie and other security settings on your web browser. For more information, please consult your web browser documentation. Please keep in mind that if you choose to prevent Trick or Treat Studios from placing cookies onto your desktop, you may not be able to enjoy the full functionality of this web site.

If you have registered on this web site, your personally identifiable information relating to you and your order history are available to you. However, each time you log into your account on this web site, you will be required to provide the password that you created at the time you registered. After providing your password, you can edit or delete your information at any time through the "Account info" page.

We will also provide you the opportunity to opt-out at any time of certain or all contact from Trick or Treat Studios, and we will do everything we can to honor such requests. This choice will generally be offered at the bottom of our on-line or off-line communications to you. If you have any difficulty exercising your choices, please contact us at internet@trickortreatstudios.com, or you may contact us via the following methods:

By Mail:

  • Trick or Treat Studios
  • 3085 Carriker Lane, Suite E
  • Soquel, CA 95073

By Phone:

  • 831-234-2762

By Fax:

  • 831-621-4763
Security

The security of your information is very important to us. Trick or Treat Studios follows generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information. Secure Socket Layers (SSLs) encrypt the information sent between your computer and our database. In addition, we use Internet fraud screening to protect credit card transactions.

To be sure you're browsing secure pages, check your Web browser's status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in the latest versions of Internet Explorer and Netscape Navigator to tell you that you are viewing a secure web page. Also, all browsers display an "s" after the "http" (https://..) in the Web site address to indicate that you're in a secure environment.

3rd party use of information collected on this web site

The security of your information is very important to us. Trick or Treat Studios follows generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information. Secure Socket Layers (SSLs) encrypt the information sent between your computer and our database. In addition, we use Internet fraud screening to protect credit card transactions.

The Trick or Treat Studios web site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites.

Trick or Treat Studios may share your personally identifiable information with trusted third party vendors for the sole purpose of facilitating your order. For example, we provide your name, shipping address, phone number, and order information to our shipping carrier. We also may provide your name, billing address, and credit card information to the credit card processor that facilitates the transaction. We also may grant limited access to your name and email address to the agency that deploys emails and other marketing campaigns on our behalf for the purpose of improving our marketing outreach programs. Trick or Treat Studios has strict guidelines requiring all third parties to keep any shared personally identifiable information confidential.

Trick or Treat Studios may employ additional third parties to provide marketing services on our behalf. With our approval, these third parties may also place "cookies" onto your computer for analysis purposes. These third party companies will have access to the information needed to perform their functions but cannot use that information for any other purpose. These third party companies will only have access to non-personal information about your visit or transaction, such as the URLS which lead you to and around our web site, the pages visited, the product(s) purchased, and the amount spent. These companies will not have access to information that will allow them to personally identify you.

Other important information

If you have any questions that are not answered by this policy, or would like more information about any aspect of this policy, please contact us at internet@trickortreatstudios.com.

Trick or Treat Studios reserves the right to modify this privacy policy at any time. We will promptly reflect any such modifications on this privacy policy.